Features
Based on the logged in account the portal determines the services one can be able to access either as an underwriter, customer, Insurance Broker/ agents etc.alert-dark.
Underwriters Services Portal.
Insurers can login to the portal and manage their insurance businesses. Services include:
- User management.
- Product management.
- Report generation.
- Policy approvals.
- Claims administration.
- 24/7 support .
Intermediary / Agent services Portal
Insurance intermediaries can login to the portal and manage their customers’ policies Services include:
- User management.
- Product management.
- Commission Management.
- Policy booking on behalf of the customer.
- Motor certificate management.
- Report generation.
- Renewal management.
- Claims management.
Client portal interface
Customer Services Portal Services include:
- Quotation Generation
- Claim Reporting.
- Policy Booking.
- Policy Payment.
- Policy Renewals.
- Online Payment.
Digital Insurance Administrator Portal
The portal is used by the administrators to configure the app settings. These include configuring:
- Underwriters / Insurers setup
- Products setups (rates).
- App user management
- Risk class configuartion.
- Customer quotation/management.
- Claims rule configurations / management.
- Audit Trail
- Customer Policy management.
- Reporting.
- Admin Dashboard.
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Request DemoFrequently Asked Questions
This shows a collection of all the most frequently asked questions.
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How do I access Africabima Web Portal?
To access the portal use any web browser with a the specified web address.Based on the logged in account the portal determines the services one can be able to access either as an underwriter, customer, Insurance Broker/ agents etc.
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How do I get my Certificate?
When the policy becomes active your certificate is instantly sent to your email address and SMS and you can easily download it from there.
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How long does it take to book a policy?
The process is short and precise. It can take you less than a minute for you to book your policy and make it active.
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Can somebody book a policy for me?
Yes, someone can book a policy for you if they are logged with the agent portal but for personal policy booking you have to download the app and create an account for you to book a policy.
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What should I do if I forget my login details?
Simple. The application provides a way of changing your forgotten password. On the login screen, click “forgot password”.
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How do I update my personal information?
Login to the web portal, go to profile, then edit to update your profile. Note: You can only update your contact details.
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